---
title: Reporting and Blocking
description: "PrayerConnect is a Christian community space. Sometimes a prayer, comment, or update doesn't belong there — spam, abuse, manipulation, content that violates the Community Guidelines. Anyone can report it; you can also block another user so you no longer see…"
url: "https://support.prayerconnect.church/docs/reporting-and-blocking/"
updated: "2026-10-14"
category: "Account & Profile"
---

# Reporting and Blocking

PrayerConnect is a Christian community space. Sometimes a prayer, comment, or update doesn't belong there — spam, abuse, manipulation, content that violates the Community Guidelines. Anyone can report it; you can also block another user so you no longer see their content.

### Reporting content

On any prayer detail page, comment, or prayer update, the overflow menu (⋮ or `...`) has a **Report** option. Choose a reason — Harassment, Spam, Hate Speech, Inappropriate, Other — and optionally add a short note. The PrayerConnect admin team reviews every report within 24 hours.

You can only report the same content once. If you accidentally tapped the wrong reason, contact `prayer@prayerconnect.church` to update the note.

### Blocking a user

The same overflow menu lets you **Block** the author of a prayer or comment. The effect is immediate:

- Their prayers disappear from your Prayer Wall and from any organization feed you share.
- Their comments and prayer updates no longer appear on prayers you view.
- They can't comment on your prayers either.
- They can't follow (subscribe to) your prayers, and they won't receive emails about them.

You can manage your blocked-users list at *Profile → Privacy Settings → Blocked Users*. Unblocking restores their content to your feed (it doesn't notify them either way).

Blocking is private — the blocked user is not told they've been blocked.

### What admins see

PrayerConnect maintains a **moderation log** (added in v1.1.0) that records every report, block, content removal, ban, and reinstatement with timestamp + actor + target. The log is used for two things:

- Resolving disputes ("I never reported this") with a durable record.
- Pattern detection — if a user accumulates several reports from different reporters within a short window, the moderation queue surfaces it.

The log is not shown to regular users. It does not record private messages or DM-style content (PrayerConnect doesn't have those features).

### When someone is banned

If admin moderation determines a user's content violates the Community Guidelines, the user account is set to suspended. The user is sent an email explaining the suspension and is given 30 days to appeal at `prayer@prayerconnect.church`. Their existing content is archived (not deleted) for the duration of any appeal process. After 30 days without a successful appeal, account data is permanently deleted under the normal GDPR pipeline.

### Community Guidelines

Read the full Community Guidelines at **prayerconnect.church/community-guidelines/**. The link is also on the Profile screen in the mobile app (added in v1.1.0) and in the footer of every page on the web.
