--- title: "Privacy & Data Management" description: "## Managing Your Privacy on PrayerConnect PrayerConnect is committed to protecting your privacy and giving you control over your personal data. This guide covers all the privacy and data management features available to you. ### Terms Acceptance When you create…" url: "https://support.prayerconnect.church/docs/privacy-and-data-management/" updated: "2026-10-15" category: "Account & Profile" --- # Privacy & Data Management ## Managing Your Privacy on PrayerConnect PrayerConnect is committed to protecting your privacy and giving you control over your personal data. This guide covers all the privacy and data management features available to you. ### Terms Acceptance When you create your PrayerConnect account, you agree to the [Terms of Service](https://prayerconnect.church/terms-of-service/), [Privacy Policy](https://prayerconnect.church/privacy-policy/), and our [Community Guidelines](https://prayerconnect.church/community-guidelines/). This agreement is recorded with a timestamp and version number on your account. If the Terms of Service or Privacy Policy are updated, you will be asked to review and accept the new version the next time you log in. You cannot access any other pages until you accept the updated terms. This ensures that all users are always operating under the current agreement. ### Privacy Settings Page Your Privacy Settings page is your central hub for managing your personal data. To access it: 1. On the web: click the **Menu** dropdown in the navigation bar, then select **Privacy Settings**. 2. On mobile: open **Profile** from the bottom navigation, then tap **Privacy Settings**. The Privacy Settings page shows: - **Terms & Consent Status** — The version of the terms you accepted and when you accepted them. - **Download My Data** — Export all of your personal data. - **Where You’re Signed In** — The browsers and apps signed in to your account, with buttons to sign them out. - **When You Pray for Someone** — Choose whether people see your name when you pray for their prayers. - **Blocked Users** — Manage users you've blocked. See the [Reporting and Blocking](https://support.prayerconnect.church/docs/reporting-and-blocking/) guide for details. - **Delete My Account** — Request permanent deletion of your account and data. - **Consent History** — A log of all privacy-related actions on your account. ### Download My Data You have the right to download a copy of all your personal data stored on PrayerConnect. This includes: - Your profile information (name, email, account status, member since date) - Organization memberships - All of your prayers (prayer text, generated prayer, status, tags, sharing settings) - Comments you posted, prayers you follow, and the reports you filed - View statistics for your prayers and the people you've blocked - Your notification settings and the devices registered for push notifications - Your text message settings, if you've added a mobile number - Your consent history To download your data: 1. Go to **Privacy Settings**. 2. Click the **Download My Data** button. 3. A JSON file will be downloaded to your device containing all of your data. Each data export is recorded in your consent history for your records. ### Where You’re Signed In This section lists every browser and mobile app signed in to your account, with when it signed in, when it was last active, and its network (IP) address. The browser you’re using is marked **This browser**. - Click **Sign out** next to a browser you don’t recognize to sign it out. - Click **Sign out everywhere else** to sign out every other browser and every app at once. You stay signed in where you are. If you see a sign-in you don’t recognize, sign it out and contact `prayer@prayerconnect.church`. ### When You Pray for Someone When you tap **“I prayed for this”**, the person who shared the prayer can see that someone prayed and when. By default they see you as **“Someone”**. To let them see your name, turn on **Show my name to people I pray for** and click **Save**. You can turn it off at any time. These two sections are on the web Privacy Settings page for now; they’re coming to the mobile app in a future update. ### Blocked Users If you've blocked any users, they're listed here with the date you blocked them and an **Unblock** button next to each one. Blocking hides a user's prayers, comments, and updates from your feed instantly, and prevents them from commenting on your prayers. Blocking is a private, one-way setting — the other user is not notified. For a complete walkthrough of how to report inappropriate content and block users, see the [Reporting and Blocking](https://support.prayerconnect.church/docs/reporting-and-blocking/) guide. ### Delete My Account You can request the permanent deletion of your PrayerConnect account and all associated data. The fastest way to start the deletion process on the mobile app is to tap **Profile** in the bottom navigation, then tap the red **Delete My Account** row. On the web, go to **Privacy Settings** and click **Delete My Account**. **How it works:** 1. Tap **Delete My Account** (Profile screen on mobile, or Privacy Settings on the web) and confirm your request. 2. A **7-day grace period** begins. During this time, your account remains active. 3. After 7 days, your account and all associated data will be permanently deleted. **Important notes:** - You can **cancel your deletion request** at any time during the 7-day grace period by returning to Privacy Settings and clicking **Cancel Deletion**. - Once the 7-day period ends, the deletion is **permanent and cannot be undone**. - We recommend **downloading your data** before requesting deletion. - Comments you posted on other people’s prayers are replaced with “Comment removed” and shown as from “Deleted user”. - If your account has been suspended for guideline violations, see the [Reporting and Blocking](https://support.prayerconnect.church/docs/reporting-and-blocking/) guide for the appeal process. ### IP Address Retention PrayerConnect records IP addresses for security and to show approximate prayer-view locations. IP addresses are cleared automatically after **90 days**; only the approximate city, region, and country of prayer views are kept. ### Do Not Sell My Personal Information PrayerConnect does **not** sell your personal information to third parties. This applies to all users, including those in California covered by the California Consumer Privacy Act (CCPA). You can view our full Do Not Sell disclosure by clicking the **Do Not Sell** link in the website footer on any page, or by visiting [/DoNotSell](https://prayer.prayerconnect.church/DoNotSell) directly. ### Consent History PrayerConnect maintains a transparent log of all privacy-related actions on your account. You can view this log at the bottom of the Privacy Settings page. Tracked actions include: - **Account Registration** — When you created your account - **Terms Accepted / Re-accepted** — When you agreed to the terms (including the version number) - **Data Export** — When you downloaded your data - **Text messages on / off** — When you agreed to receive text messages (with the exact wording you agreed to) and when you stopped them - **Deletion Requested / Cancelled** — When you requested or cancelled account deletion This log is included in your data export so you always have a complete record.