---
title: Logging In
description: "## How to Log In to PrayerConnect PrayerConnect uses **passwordless authentication** — instead of remembering a password, you receive a secure one-time passcode via email each time you log in. **On your phone?** PrayerConnect is free on the [App Store](https://apps.apple.com/us/app/prayerconnect-church/id6763160005)…"
url: "https://support.prayerconnect.church/docs/logging-in/"
updated: "2026-10-14"
category: Getting Started
---

# Logging In

## How to Log In to PrayerConnect

PrayerConnect uses **passwordless authentication** — instead of remembering a password, you receive a secure one-time passcode via email each time you log in.

**On your phone?** PrayerConnect is free on the [App Store](https://apps.apple.com/us/app/prayerconnect-church/id6763160005) and [Google Play](https://play.google.com/store/apps/details?id=church.prayerconnect.mobile) and uses the same account. See [Getting the PrayerConnect App](https://support.prayerconnect.church/docs/getting-the-mobile-app/).

### Step-by-Step Login

1. Visit [prayer.prayerconnect.church](https://prayer.prayerconnect.church).
2. Enter your **email address** in the login form.
3. Click **“Get Passcode”**.
4. Check your email for a message from PrayerConnect containing a **4-character passcode**. The passcode expires after **5 minutes**.
5. Enter the passcode in the verification form (you can copy and paste it directly from the email).
6. Click **“Submit Passcode”** to complete your login.

### Session Details

- Your login session lasts for **24 hours**.
- After 24 hours, you will need to log in again with a new passcode.
- Sessions are tied to your IP address for security — if your IP changes, you may need to log in again.
- **Changing networks** — If you connect to a VPN or switch networks (e.g., from Wi-Fi to mobile data) while logged in, your IP address may change and you will need to log in again. The system will automatically let you request a new passcode.

### Logging Out

- Open the **Menu** and click **Logout**. You are signed out right away.
- If you open the logout address directly (for example from a bookmark), PrayerConnect asks you to confirm before signing you out.
- To sign out of other browsers and the mobile app, go to **Privacy Settings → Where You’re Signed In** and click **Sign out everywhere else**. See [Privacy & Data Management](https://support.prayerconnect.church/docs/privacy-and-data-management/).

### Troubleshooting

- **Didn’t receive the passcode email?** Check your spam/junk folder. The email comes from PrayerConnect via Mailgun.
- **Passcode not working?** Passcodes expire after 5 minutes. Request a new one by clicking “Get Passcode” again.
- **Logged out unexpectedly?** If you changed networks or connected to a VPN, your IP address may have changed. Simply log in again — the system will let you request a new passcode.
- **Still can’t log in?** Make sure you’re using the same email address you registered with.